ISG Digital Dish Episode 13: Leaning In and Leading Remotely

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The pandemic not only accelerated the trend to remote work but forever changed the way we think about working remotely. With more employees than ever before now regularly working from home, employers and business leaders are having to adapt their management styles to ensure they stay engaged with their teams, wherever they are based. How can managers successfully lead their teams into the post-pandemic future? And how can they overcome some of the challenges arising from the new hybrid work environment?  

Our guest on this episode of the Digital Dish is Taruna Rai, Senior Director Information Technology at Relativity. She talks to host Jeanne Cuff about her experience of managing and transitioning a large, international team through a remote working environment during the ongoing COVID-19 pandemic. Through their discussion, we learn how a balanced and flexible approach enabled Rai to create a positive work environment, promote innovation and empower her team to thrive. 

 


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Meet the hosts

Lois Coatney

Lois Coatney

What she does at ISG

Lois Coatney has been the ideal guiding advocate for her Fortune 500 clients, whom she has consistently helped get the most value out of their service providers and supply bases. That’s because, for more than two decades, Lois was the service provider. Today, as Partner and President EMEA Sales and Consulting, she is central to driving the firm’s revenue and growth.

Past achievements for clients

Throughout her career, Lois has advised clients on the operating models and organizational designs that will enable them to work most effectively. She brings that experience to her current role, where she considers how the firm can put its best foot forward to sell its services across the European market. Pairing her expertise in contracting and supplier management and her deep understanding of clients’ needs with the unique breadth and depth of ISG capabilities, Lois works to strengthen client relationships and enhance the firm’s offerings.

Jeanne Cuff

Jeanne Cuff

Jeanne Cuff is an Associate Director in the Governance Services-Managed Services organization who brings a broad set of experiences to support ISG clients. Jeanne has over 20 years of senior leadership and consulting roles in operations, human resources, network and SaaS.

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